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Update KS FAQ with shipping batch details and contact guidance

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Adam Shiervani 2025-03-04 20:12:48 +01:00
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content/docs/getting-started/ks-faq.mdx
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@ -21,13 +21,13 @@ For more context:
As the delivery of your JetKVM pledge depends on so many factors, **mostly out of our control**, we can only provide you with a rough estimate of the dispatch of your device. As the delivery of your JetKVM pledge depends on so many factors, **mostly out of our control**, we can only provide you with a rough estimate of the dispatch of your device.
**December Batch:** Less than 0.2% of this batch is still pending. These are mostly orders requiring manual handling due to unusual delivery requirement. **December Batch:** Less than 0.2% of this batch is still pending. These are mostly orders requiring manual handling due to unusual delivery requirement. If you haven't received a shipping email, please [contact ue](mailto:shipping@jetkvm.com.)
**January Batch:** Fewer than 1% of these pledges are left. Like the December batch, these are mainly orders with special manual handling needs or unique shipping destinations. **January Batch:** Fewer than 1% of these pledges are left. Like the December batch, these are mainly orders with special manual handling needs or unique shipping destinations. If you haven't received a shipping email, please [contact ue](mailto:shipping@jetkvm.com.
**February Batch:** We are actively shipping these orders right now. If you haven’t received a shipping confirmation yet, hang tight - it’s on the way. **February Batch:** We are actively shipping these orders right now. If you haven’t received a shipping confirmation yet, hang tight - it’s on the way. Please don't reach out to us with simple shipping status inquiries.
**March Batch:** We expect this batch to be dispatched in March, with no delays. **March Batch:** We expect this batch to be dispatched in March, with no delays. Please don't reach out to us with simple shipping status inquiries.
**Important Reminders:** **Important Reminders:**