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Add FAQ section on changing Kickstarter pledges

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Adam Shiervani 2025-03-06 14:01:57 +01:00
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content/docs/getting-started/ks-faq.mdx
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@ -83,3 +83,15 @@ Unfortunately, we can't specify the courier for any country, as shipping is hand
Batch production has been happening throughout November 2024, and we have secured the components needed to meet the
projected order volume.
### Can I change my pledge?
Unfortunately, we're unable to make changes to pledges after they've been submitted. The pledge you made is final and cannot be modified, even at the shipping stage.
However, you have a few options:
1. Refund and Reback: I could refund your pledge and you could back the project again with updated items. Please note that this may result in a later shipping date, so be sure to check the Expected Delivery date.
2. New Account Option: If you don't mind paying extra for shipping, you can create a new Kickstarter account and back the project again with the updated items.
3. Wait for Retail: Alternatively, if you're not in a rush, we plan to launch the product for retail on platforms like Amazon starting in February. This might be a more convenient option.
Reach out to [contact@jetkvm.com](mailto:contact@jetkvm.com) if you'd like to discuss these options.